Work · Case study

How we run our own back office with AI

Invoices and bank emails pile up. The inbox decides your morning. Leads go cold because nobody followed up. We had all of this, so we fixed it on ourselves first. Today most of the routine work that keeps Deemwar running is done by AI helpers, and a person approves anything risky.

What runs every day

Money emails become a ledger

Twice a day, a helper reads our business and finance mail (receipts, invoices, bank and payment notices) and turns it into rows in one accounts sheet, plus a to-do list for our accountant. Income is booked only when the payment has actually arrived. A charge it does not recognise, or one much larger than usual, is not booked: it goes to a person with the evidence. The helper can read and record. It cannot pay anything or click a payment link.

Every outbound email passes one gate

Business email leaves through a single gate that checks the rules first: nobody is written to twice in 30 days, every message carries an opt-out line and our address, and a second check must approve the wording. If a rule fails, the email does not go, and the refusal is logged.

Leads are found and followed up

A helper finds likely customers, checks a log so nobody is contacted twice, writes a short note in plain words and sends it within a daily limit. When a real person replies, a human is told on WhatsApp straight away, with a drafted answer.

Posts are reviewed before they go out

Social posts and short videos are drafted, then scored by a panel of reviewers reading as a busy business owner. A weak draft is rewritten or dropped, and a post only counts as published once its public link has been checked.

A graded report, every hour

Each helper writes down what it did. A reviewer grades the work every hour on one question: would a busy business owner understand this in five seconds and want to talk? What fails is cut.

Where a person stays in charge

The helpers propose and record. A person sets the rules, approves money leaving, unusual charges and replies to real customers, and can stop any helper at any time. Our most demanding setup works the same way: a trading desk that runs around the clock, with limits it cannot argue with and a switch only a person can re-arm.

The same for your team

You do not need to hire an operations team to get this. We would be your AI operations partner: like having an AI team in-house, without hiring one.

1. Setup, 2 weeks, fixed price agreed up front. We take one routine your team repeats (invoices, inbox, follow-ups or reports) and set it up the way we run ours, with a person approving anything risky.

2. Optional monthly partnership, cancel any month. We stay, run and improve it, and add engineering capacity when you need it.

Tell us what slows your team down. After a 20-minute call, we send a one-page plan within 24 hours.

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